>> Vodafone

HoPM as a mover

Creation of a program quality management for the digital migration of TV boxes to a new back-end

>> Vodafone

The Gigabit Company

The Vodafone Group is one of the leading telecommunications companies in Europe. Vodafone offers business and public mobile communications, broadband internet, IT services and digital television. In 2018, Vodafone acquired Unity Media. An important milestone on the way to leveraging the synergies from this merger was to migrate Unity Media's existing TV customers ("Horizon") to the Vodafone TV platform, thus consolidating the number of TV platforms to be operated.

HoPM als Umzugs­helfer – den Start­punkt finden

Vodafone offers its digital TV service through so-called TV set-up boxes (STBs). To ensure that the software of the STBs can also be operated smoothly in the GigaTV infrastructure, the Unitymedia Horizon STBs had to be migrated and provisioned with the appropriate software. The actual migration of all qualified STBs was planned and managed internally by Vodafone Germany.

Our Contribution

HoPM was commissioned to continuously monitor and control the quality of the project management for the migration and provisioning and to make recommendations for the improvement of the project landscape. To ensure transparent communication and to monitor the status of the project progress, regular meetings were set up for internal arrangements as well as between Vodafone and external service providers. HoPM prepared weekly reports to record progress and current challenges in project management tasks. In addition, quarterly reports were prepared to ensure continuous improvement of project management. These included an assessment of the quality status and necessary adjustments. The assignment ended for House of PM after the first 5,000 STBs were successfully migrated from the Unitymedia Horizon environment to the Vodafone infrastructure.
Special challenge
A special feature of the project was the extensive changes in the project environment: On the one hand, these resulted from the takeover of Unity Media and, on the other hand, from the consideration of possibilities for future product development and network expansion. In addition, all changes had to be made during ongoing operations without affecting existing services and functions. Last but not least, project management and the application of PM methods were carried out 100% remotely, taking into account a wide range of cultures in an international context.
"Employing House of PM not only guaranteed perfectly tailored project management for the project, it also elevated the service providers' project management to a reasonable level."

Marc Skocic, Principal TV Release & Delivery Manager at Vodafone Group Consumer Products & Services Vodafone

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Hauke Thun
Managing Director

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Marc Ziebula
Project Management

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