>> House of PM: Quality management now internationally certified

Quality we are proud of: ISO 9001 certification for House of PM!

ISO 9001 is an international standard for quality management systems (QMS). It specifies the requirements for an effective quality management system in organizations and provides a framework to ensure that products and services meet customer expectations. ISO 9001 contains several principles and requirements, including:

Customer orientation

Organizations must focus on the needs and expectations of their customers and ensure that their products or services meet those requirements.

Leadership

Top management must provide leadership and commitment to the quality management system.

Involvement of employees

Employees at all levels should be involved in the quality management system and their skills and knowledge should be utilized.

Process-oriented approach

Organizations should view their activities as interrelated processes to ensure efficiency and effectiveness.

Continuous improvement

Organizations should continually look for ways to improve their processes and quality management system.

Fact-based decision making

Decisions should be based on sound data and information.

Relationship Management

Organizations should maintain positive relationships with their suppliers and other relevant parties.

The implementation and certification according to ISO 9001...

...can be beneficial to organizations as it builds trust with customers and stakeholders, increases quality and efficiency, and improves process control. There are certification bodies that audit organizations for compliance with ISO 9001 and issue them certificates to confirm their compliance with the standard.